🌐 Español

Workplace Violence Prevention Training

What Is Workplace Violence

  • Physical assault
  • Verbal threats
  • Harassment
  • Intimidation
  • Stalking
  • All are violations

Warning Signs

  • Sudden volatility
  • Direct or veiled threats
  • Fixation on weapons or revenge
  • Extreme mood swings
  • Repeated confrontations

Types of Perpetrators

  • Criminal intent
  • Customer/client
  • Worker-on-worker
  • Personal relationship spillover

De-Escalation

  • Stay calm
  • Give space
  • Acknowledge feelings
  • Don't argue, challenge, or corner
  • Disengage and get help

Active Threat: Run, Hide, Fight

  • Evacuate if possible
  • Hide and barricade if not
  • Fight only as last resort

When Law Enforcement Arrives

  • Hands visible
  • Follow instructions
  • Don't reach for anything

Reporting

  • Report to supervisor or safety officer
  • No retaliation
  • Anonymous options available

Key Takeaways

  • Workplace violence includes physical and verbal acts
  • Recognize warning signs to prevent escalation
  • Different perpetrators require different awareness
  • De-escalation techniques can keep you safe
  • Run, Hide, Fight strategy for active threats
  • Follow law enforcement instructions carefully
  • Report incidents promptly with no fear of retaliation

Quiz: Workplace Violence Prevention

1. Name the three responses to an active threat in order of preference

  • Run, Hide, Fight
  • Fight, Hide, Run
  • Hide, Run, Fight
  • Fight, Run, Hide

2. Is verbal harassment covered under workplace violence?

  • Yes
  • No

3. What should you do if a co-worker receives a threatening message?

  • Ignore it
  • Report to supervisor or safety officer immediately
  • Confront the sender directly
  • Delete the message

4. During de-escalation, should you argue or challenge the person?

  • Yes
  • No

5. When law enforcement arrives, what should you do with your hands?

  • Keep them visible, fingers spread
  • Hide them
  • Reach for your pocket
  • Make a fist